Refund Policy

1. No Refunds

Once a payment is completed, it cannot be refunded under any circumstances. This includes a change of mind, delays caused by Meta's review processes or a service you no longer need. Please read the service details carefully and contact us with any questions before you order.

2. 48-Hour Replacement Guarantee

If a Facebook account, Business Manager, ad account or admin profile we delivered becomes restricted, disabled or unusable within 48 hours of delivery, we will replace it or redo the setup at no extra cost.

3. Conditions

The replacement guarantee applies when:

• You contact us within 48 hours of delivery.
• You followed the handover instructions we provided.
• The issue was not caused by actions taken after delivery, such as changing key account details, breaking Meta's policies, running prohibited ads or sharing access with third parties.

4. How to Make a Claim

Email us at [email protected] with your order number, a short description of the issue and any screenshots that show it. We will review your claim and reply with the next steps as quickly as possible.

5. What Is Not Covered

• Issues reported more than 48 hours after delivery.
• Restrictions caused by your own actions after delivery.
• Ad disapprovals, ad performance or campaign results.
• Problems unrelated to the setup we delivered.

6. Payment Disputes

If you have a problem with an order, please contact us first. Most issues can be resolved quickly through our replacement guarantee. These conditions are also part of our Terms of Service.

7. Contact Us

Questions about this policy? Reach us anytime at [email protected].